Rain Proof Roofing

1255 W Winter Ct, Wasilla, AK 99654, USA

About Rain Proof Roofing

2.3 / 5

from reviews

Is this your business?

    Chris Thorne
    -
    October 19, 2016

    Not a very pleasant experience at all. The person answering the phone was very snarky. When I finally got a call back for someone to come out and provide a quote for the work I needed, that person was also very snarky. Late in the day, the day after someone came out to provide a quote, I called back to see about when I could expect the quote and possibly a time when I could get the work scheduled. I was met once again with the snarky receptionist who told me I would receive a call. The quote came via email and was surprisingly high. I waited patiently for a few days for a call... it never came. A friend of mine knowing the work I needed done was able to get R&M Roofing to come out within a day. They did the work I needed done in less than 2 hours and charged me half as much as the quote I got from Rain Proof. Three days after that, I finally received a call from Rain Proof to say that they had a guy in my area today and he will be by to make my repairs. I told him that I no longer needed the work to which he scoffed at me and again very snarkily said "thanks for the call". Not finding the need to engage, I simply said no problem, thanks and have a good day. What I should have told them was that just because you provide someone a quote does not mean you have secured the work and next time, maybe try to schedule a time for the customer rather than just say you will be there today after not having any contact for close to a weeks after the initial walk down for a quote. Also, people skills training would do this group some good.

    Brad Metcalf
    -
    March 01, 2017

    They came out and removed the snow from my roof. They also removed the snow from the driveway and deck after the roof. I was extremely impressed with the quality of work and the promptness of the staff. I would highly recommend these guys for all your roofing needs

    Kristie May
    -
    January 17, 2020

    Rain Proof Roofing

    Our Address

    1255 W Winter Ct, Wasilla, AK 99654, USA

    Add Your Business to Alaska Tradies. It's FREE!

    If you would like to add your business listing to our website please click the Submit Your Business button or contact us today.